GD EVENTS GROUP
STANDARD TERMS AND CONDITIONS
Events, Grazing, Hospitality and Gifting
Grace Janette Dagher trading as GD Events (ABN 76 182 592 008), trading as GD Events Group and GD
1. About these terms
1.1 These Standard Terms and Conditions ("Terms") govern all bookings, orders, and engagements between GD Events Group ("we", "us", "GD") and the client ("you", "the Client") for events, coordination, grazing, hospitality, catering, and gifting services, other than engagements that are the subject of a separately signed Master Engagement Agreement.
1.2 By paying a deposit, confirming an order in writing, or receiving goods or services from GD, you accept these Terms in full.
1.3 These Terms apply automatically to every invoice, quote, and confirmation issued by GD unless expressly varied in writing by both parties.
1.4 The most current version of these Terms is available on request and on the GD Events Group website. GD may update these Terms from time to time; the version in force on the date of your booking confirmation applies to that booking.
2. Deposit and payment
2.1 A non-refundable deposit of fifty per cent (50%) of the total booking value is required to confirm your booking. Your booking is not confirmed and no dates, stock, or resources are held until the deposit is received.
2.2 The balance of fifty per cent (50%) is due no later than seven (7) days before the event date or scheduled delivery date.
2.3 For gifting orders, the full balance is due in accordance with the payment terms noted on the invoice or quote.
2.4 Payment may be made by bank transfer or by credit card. Credit card surcharges, where applicable, are passed on at cost.
2.5 GD is not obliged to commence, continue, or deliver work where any invoice remains outstanding beyond its due date.
2.6 Overdue accounts may be referred to a debt collection agency. All reasonable recovery costs, including collection fees and legal costs, are payable by the Client in addition to the amount owing.
3. Cancellation by the Client
3.1 All cancellations must be made in writing to grace@gdevents.com.au and are effective from the date of receipt by GD.
3.2 The deposit is non-refundable in all circumstances. This reflects the work, planning, supplier commitments, and opportunity cost already committed to your booking from the date it is confirmed.
3.3 Additional cancellation charges apply as follows:
(a) Cancellation more than fourteen (14) days before the event or delivery date — deposit retained, balance refunded.
(b) Cancellation between seven (7) and fourteen (14) days before the event or delivery date — fifty per cent (50%) of the total booking value retained.
(c) Cancellation less than seven (7) days before the event or delivery date — one hundred per cent (100%) of the total booking value retained.
3.4 The Client acknowledges that the cancellation charges above are a genuine pre-estimate of the loss GD will suffer, and are not a penalty.
4. Gifting orders — cancellation
4.1 Once components for a gifting order have been ordered, prepared, or personalised, the order cannot be cancelled or refunded.
4.2 All gifting orders are treated as non-refundable from the date the deposit is paid, as ordering, sourcing, and preparation commences immediately upon confirmation.
4.3 Changes to gifting orders may be requested in writing and will be accommodated where possible, subject to stock availability and additional charges.
5. Postponement and rescheduling
5.1 GD understands that circumstances can change. Where possible, GD will work with you to reschedule your event or delivery to a new date, subject to the following:
(a) the request to reschedule is made in writing no less than seven (7) days before the original event or delivery date;
(b) the new date is mutually agreed and falls within twelve (12) months of the original date;
(c) the deposit is credited towards the rescheduled booking;
(d) any supplier cancellation fees, rebooking fees, or additional preparation costs incurred as a result of the reschedule are payable by the Client;
(e) the balance of the booking is still due seven (7) days before the rescheduled date.
5.2 A second postponement is treated as a cancellation under clause 3.
5.3 For perishable items and gifting orders that have already been prepared, rescheduling may not be possible and the order will be treated as fulfilled.
6. Delivery
6.1 You are responsible for providing the correct and complete delivery address at the time of booking.
6.2 For food, fresh, and perishable deliveries (including grazing boxes, grazing tables, and food gifts), someone must be available at the nominated address to accept the delivery at the agreed time.
6.3 Where an incorrect address is provided, or no one is available to accept a delivery, redelivery fees will be charged. For perishable items, the cost of remaking the item to ensure freshness and food safety will also be charged and payable before redelivery.
6.4 For non-perishable gifting orders where redelivery is not possible, the item will be treated as delivered and no refund will be issued.
6.5 Risk of loss or damage to any delivered goods passes to the Client on delivery to the nominated address, or on the first delivery attempt where no one is available to receive.
7. Dietary requirements, allergies and food safety
7.1 You must inform GD in writing of any dietary requirements, allergies, or intolerances at the time of booking and no later than seven (7) days before the event or delivery date.
7.2 GD is not liable for any allergic reaction, illness, or adverse response caused by dietary requirements, allergies, or intolerances that were not disclosed to GD in writing before the event or delivery date.
7.3 For events and gifting delivered to multiple recipients or guests, you are responsible for informing your guests of the ingredients and any known allergens present in the food, and for managing dietary requirements within your guest list.
7.4 GD prepares food in a kitchen that handles common allergens including nuts, dairy, gluten, eggs, and shellfish. GD cannot guarantee that any item is entirely free from cross-contact.
7.5 For grazing tables, boxes, and any prepared food, the maximum safe display and consumption time is two (2) hours in ambient conditions, in accordance with NSW Food Authority guidance. Food consumed beyond this window is at the Client's or consumer's own risk.
7.6 Any food not consumed within GD's served window should be refrigerated or discarded. GD is not liable for illness caused by food consumed outside the served window or improperly stored after the event.
8. On-site catering and hospitality
8.1 Where GD is engaged to provide on-site catering, service, or hospitality at your event (including grazing stations, curated dinners, hosted service, or event delivery), the following additional terms apply.
8.2 You are responsible for arranging with the venue:
(a) access for GD staff and crew to bump in a minimum of two (2) hours before service (or as separately agreed);
(b) adequate power, water, refrigeration, and food-safe preparation space appropriate to the scope of service;
(c) a suitable wash-up area where applicable; and
(d) sufficient time after service for GD to bump out.
8.3 Delays or issues caused by the venue, including but not limited to late access, insufficient facilities, or restrictions imposed by the venue, are not the responsibility of GD. GD's fee remains payable in full in such circumstances.
8.4 Final guest numbers must be confirmed in writing no later than seven (7) days before the event date.
(a) Increases to guest numbers within seven (7) days of the event will be accommodated subject to availability and will incur additional charges.
(b) Decreases to guest numbers within seven (7) days of the event will not reduce the total booking value.
8.5 GD staff and crew work to the scope of service agreed in the booking. Additional tasks or extended service requested on the day beyond the agreed scope may incur additional charges or be declined at GD's discretion.
8.6 GD only supplies and serves alcohol where an RSA-certified bartender has been engaged as part of the booking. Where alcohol is provided by the Client or venue, service, supervision, and compliance with liquor licensing laws is the Client's responsibility.
8.7 The Client is responsible for the conduct of guests during the event. GD reserves the right to request the removal of any guest whose conduct is unsafe, unlawful, or materially disruptive to the delivery of service.
9. Weather and outdoor events
9.1 For events held outdoors or partially outdoors, the Client is responsible for arranging a suitable wet-weather backup plan.
9.2 GD is not responsible for the impact of weather on outdoor events, including damage to food, styling, or equipment caused by rain, wind, extreme heat, or sun exposure.
9.3 Where the event cannot proceed on the scheduled date due to weather, the Client may reschedule the event on the following basis:
(a) a minimum of seven (7) days' notice is provided to GD in writing before the scheduled date;
(b) the deposit is credited towards the rescheduled date;
(c) any supplier or preparation costs already incurred are payable by the Client;
(d) the balance remains due in accordance with the payment terms of the original booking.
9.4 If notice of less than seven (7) days is provided, or if the Client does not proceed with a rescheduled date within twelve (12) months, the full booking value is retained by GD and cancellation clauses apply.
10. Equipment, hired items and property
10.1 Where GD supplies equipment, styling items, serving ware, linens, or hired items to your event, these remain the property of GD or the third-party hire company.
10.2 You are responsible for the safekeeping of all such items from the time of delivery or set-up until they are collected or returned. Any loss, breakage, or damage will be invoiced at full replacement cost.
10.3 Where GD staff or crew accidentally damage venue property in the course of providing service, GD will manage the matter under GD's public liability insurance.
11. Photography, content and marketing
11.1 GD may take photographs of events, grazing set-ups, gifting arrangements, and food prepared as part of your booking for the purposes of portfolio, case studies, and marketing on GD's website and social channels.
11.2 Where you do not wish for photographs of your event or order to be used publicly, please notify GD in writing at the time of booking.
11.3 GD will not identify individual guests, private venues, or share commercially sensitive information without your express consent.
12. Suppliers and contractors
12.1 GD engages contractors and suppliers (including bartenders, stylists, delivery crew, hire companies, and food suppliers) in the ordinary course of delivering your booking.
12.2 GD selects contractors with reasonable care and requires contractors to hold their own insurance where relevant. Where a contractor fails to perform, GD will use reasonable efforts to remedy the failure.
12.3 GD is not responsible for the independent acts or omissions of contractors beyond GD's reasonable oversight and coordination.
13. Force majeure
13.1 GD is not liable for any delay, failure, or inability to perform where caused by circumstances beyond GD's reasonable control, including natural disasters, fire, flood, extreme weather, pandemic or public health directives, government action, supplier failure beyond GD's reasonable oversight, or civil disturbance.
13.2 Where a force majeure event prevents delivery of your booking, GD will work with you in good faith to reschedule the booking. Where rescheduling is not reasonably possible, GD will retain costs already incurred or committed and refund the balance.
14. Liability
14.1 To the maximum extent permitted by law, GD's total liability to you under or in connection with any booking is limited to the total fees paid by you for that booking.
14.2 To the maximum extent permitted by law, GD is not liable for any indirect, consequential, special, or punitive loss or damage, including loss of profit, loss of business opportunity, loss of goodwill, or loss of enjoyment of an event.
14.3 Nothing in these Terms limits or excludes any liability that cannot lawfully be limited or excluded under the Australian Consumer Law.
14.4 Where GD is liable to you for a breach of a consumer guarantee under the Australian Consumer Law that cannot be excluded, GD's liability is limited, at GD's option, to:
(a) supplying the services again; or
(b) paying the cost of having the services supplied again.
15. Privacy
15.1 GD collects, uses, and holds personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
15.2 Personal information collected in connection with your booking is used solely for the purposes of delivering your booking, communicating with you, and meeting GD's legal obligations.
15.3 GD does not sell or disclose personal information to third parties for marketing purposes.
16. General
16.1 These Terms are governed by the laws of New South Wales, Australia. The parties submit to the jurisdiction of the courts of New South Wales.
16.2 These Terms, together with your booking confirmation and any variations agreed in writing, form the entire agreement between you and GD.
16.3 If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions continue in full force and effect.
16.4 Any variation to these Terms must be agreed in writing by both parties. GD's failure to enforce any provision of these Terms is not a waiver of that provision.
17. Contact
For any questions about these Terms, or to discuss a booking, please contact:
GD Events Group
Grace Dagher, Founder
Email: grace@gdevents.com.au
Phone: 0426 833 606
Web: gdevents.group
Version 1.0 — issued 16 July 2026